Case Study
How Southeastern Transformed Traditional Rostering
Southeastern transformed their traditional rostering process by switching to Rosterbase saving countless hours of manual validation and optimising their existing process.
The Challenge.
Southeastern's base rosters had to satisfy competing demands: mandatory compliance rules, agreed terms and conditions, and ORR fatigue factors. Building and checking rosters against all of these by hand is slow, and it is difficult to demonstrate where a roster triggers fatigue factors or to test whether an alternative would perform better.
What the Client Said:
Rosterbase has cut so much time out of the creating rosters for us. It is an excellent tool for making sure rosters are compliant and gives us a full breakdown. We use Rosterbase on a weekly basis for not just checking rosters but generating as a starting point. Rob and Sam are super helpful and always give us help when we need it.
Anneliese Reid
Passenger Services Rostering Manager
Southeastern
Our Solution.
Base Roster Generation
Rosterbase produces base rosters built directly against Southeastern's rules - shift lengths, rest requirements, rotation and coverage, so compliance is designed in rather than checked afterwards.
Fatigue Awareness Built-in
Every roster is assessed against the latest published ORR fatigue factors, exposing where thresholds are approached or exceeded, line by line, alongside rolling counts across the roster.
Validation of Existing Rosters
The same engine runs over rosters already in use, giving a clear picture of current exposure and a consistent basis for comparing options before any change is made.
The Results.
Rosterbase is deployed and in day-to-day use at Southeastern, owned by the rostering team rather than run as a consultancy exercise. Base rosters that previously took weeks to build and check by hand are generated in a fraction of the time, making it practical to produce and compare several options rather than settling for the first workable version. Each roster is evidenced against fatigue factors and compliance rules before it is published, and the same engine is used to validate rosters already in service.