Case Study

Contingency Plan Adherence Tracking

Automating contingency planning to improve response times and decision-making for Network Rail.

The Challenge

Network Rail's process for managing contingency plans during major incidents is manual and inefficient. This approach often leads to delays in implementing plans and challenges in reviewing their effectiveness afterwards.

Person with a red beanie and maroon jacket looking at arrivals and departures screens in an airport.

Our Solution

Technical demonstrator

A technical demonstrator, showing how the implementation of different contingency plans can be automatically evaluated based on historical train journey modification data from various sources.

A gradient pattern of circles increasing in size from small to large, arranged in rows and columns, with a black background.

Analysis report & next steps

A report providing all relevant technical details regarding the demonstrator and answers key questions about feasibility, including full user designs for a potential solution for use by controllers.

A gradient pattern of evenly spaced blue dots increasing in size from left to right and top to bottom on a black background.

The Results

By utilising our specialist rail data and consulting skills, we were able to prove conclusively that contingency plan adherence can be measured using train event data, both historically and in real-time.

This ‘proof-of-concept’ has allowed Network Rail to both improve some of their existing contingency plan implementations, as well as plan for a solution to be used by controllers in the future to improve the implementation of plans.

A computer screen showing an airline flight management dashboard with KPIs, issues, train log, and flight schedules, including cancellations, delays, and cancellations counts.

Interested in how we can support you and your team?